Returns & Exchanges

At MasterPieces Puzzle, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items with original tags attached into the original packaging and include the printed return authorization slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.